I ask Book Depository to provide delivery detail such as delivery tracking number. If i pay using a credit card, is my credit card information safe on their website? Book Depository is nothing but a scam! Book Depository is the world's most international online bookstore offering over 18 million books with free delivery worldwide. Book Depository (now owned by Amazon) seems too much of a mess to bother with again. They also post fake five-star reviews on Trustpilot. Nasty company with bad-faith fake customer service; not the place I remember ordering books from in past years. You do need to be aware that they do not always ship all the books in an order together or at the same time. Not using again. All email responses are automated and disingenuous. I buy from Blackwell’s sometimes (also UK owned). extremely expensive but GIBBS SMITH is a very fantastic ones either so i'm very please with the Fabulous coloring book by Hannah Karlzon which i wan't this book since long time so soon as i saw this Book to your shop i had place my order right away and your customer service is absolutely Perfect, they all extremely Kind and always do their very Best to resolved any issue we could get which is rare LOL!Thank You the Team of Book Depository, you are the Best to me!Sylvie xx. BookDepository ranks 42nd among Books Other sites. And purposefully unhelpful and frustrating customer service. Disgusting pack of liars who take money from people, lie and deceive and leave you empty handed. However, it's your obligation to read the potential signs every time you are about to engage in an online business. I finally tried Thrift Books and am not a very thrilled customer. it turned up in a week, original order a week later. They ship quickly and the books and comics I ordered were in impeccable shape. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. At present we do not have an expected date for dispatch." However I’ve also heard of people not getting their books so I’m not sure if I would order again. No fifty shades of grey content! stick to real life material to work on your mindset.Take one progress photo each day - even though this is more of a mental challenge, the byproduct will be a physical change at the end of the 75 days. Here is an unforgettable novel of wisdom, humanity, passion, humor, and effortless precision—a profoundly affecting work of art that is both wonderfully evocative of another era and relevant to our own times. Had to pay 2.5X the price on Amazon to get the same books since there were Xmas presents. Book was not delivered and no refund issued.Order was placed on 24.3 and after 5 months book nothing. For one missing package I needed to contact support 4 times before managing a refund because the first 3 times it was copy paste corporate text being sent back by the support team.- No communication beside automatic massages if an order has been shipped or refunded because it was out of stock. We used 53 powerful factors to authenticate if craftyaledesigns.com is legit. It is our intent and purpose to foster and encourage in-depth discussion about all things related to books, authors, genres, or publishing in a safe, supportive environment. And right now I've tried their pre-order service and still waiting for it to come in the middle of next year. 2. Tip for consumers:Do not use it at all! I also suggest you install an extension called honey onto your browser as it makes everything that much cheaper! 2 comments. They also ship quickly. Queries is answer by machine, autofill by info on system. I order books from Book Depository regulary, and I'm really satisfied. Reviews (740) Q&A (21) Details. Products used:I ordered through Abe Books and got the book from Bookdepository. after 2 weeks i emailed them, they said it should have arrived but as it hadn't they sent me a replacement free of charge. (I was sending mails from within the account, where i checked and had the orders). I cannot recommend this company. Product Name: BookScouter Price: Free – $29.99/month for big retailers Rating: 8.6 out of 10 Verdict: Whether you are selling or buying books, BookScouter is a great choice. I complained but the company did not want to take any responsibility. Claim your listing for free to respond to reviews, update your profile and manage your listing. If you are purchasing from Germany you can also grab this discount too. The books were very affordable and arrived with a paper bookmark from the company. The publication date came and went and the title was no longer in stock on the website and I'd heard nothing so contacted customer services I was completely messed around and told they weren't sure whether it had been published or not then a day later I was told by two advisers they had the book and were processing my order. So i placed my order (again) for the book that they've canceled it and the worst thing happened again to me. At an internment camp in Indonesia, forty-seven people are pronounced dead with acute hemorrhagic fever. Found insideThis story was going to begin like all the best stories. With a school bus falling from the sky. But no one saw it happen. They were all too busy— Talking about boogers. Stealing pocket change. Skateboarding. Wiping out. Braving up. I am seriously unimpressed. I emailed again Nazihr T telling him I found one package but the other one is still missing. Found insideUncover a riveting story of palace intrigue set in a sumptuous Asian-inspired fantasy world in the breakout YA novel that Publisher's Weekly calls "elegant and adrenaline-soaked. Book Depository launches regular sale campaign to offers its customers the highest quality books at a fraction of their original cost. Exclusive Offer, Free shipping on all purchases worldwide. So, I just wanted to know if any of you wonderful people bought from them, since I'm not too sure what to think about BD now. In my country, if English books are available at all, they are damn pricey. Only half my order has been received. Comment Guidelines. Explores both the American and Arab sides of the September 11th terrorist attacks in an account of the people, ideas, events, and intelligence failures that led to the tragedies. Yes but they ship on floating snails which slowly make their way across the pond to America. I'll just imagine these guys in the plane or bus, and I'll feel just fine! Free delivery worldwide on over 20 million titles. I already tried. Sometimes they take a little longer with the delivery but they always arrive intact. Discover the white-hot fantasy romance that broke all the rules, where a fierce woman with powerful hidden magic goes toe-to-toe with the alpha warlord who abducted her...only to steal her heart. Be careful when Buying on Book Depository. I had problems with them before I even ordered something, because they would keep changing what they told me about stock on a book, Everything I've received from there has been in great shape when I receive it and the prices are extremely low in comparison to book shops that don't even deliver. The funny thing is nobody knows about it but if you're looking for a book, ANY BOOK, especially one that is rare, collectible or out-of-print, LOOK HERE FIRST. The Book Depository has an … No real assistance from customer service. When I lived in the UK and ordered from them, it was super fast. Since the rating is low, you could find trustworthy alternatives for the same products below. Has purchased two book from them. If you are interested, you might check it out here: Book Depository. Previously always eventually received what I had ordered. !Here is the order number:BDU-448-31578176402If I dont receive a tracking or a status update I will be disputing through my credit card. Its totally legit, as long as you know they … Please let us know in the comment section … I use them all the time. The problem was the slow shipping, I waited a month until I received my books. Carried what I wanted, good prices, whenever something did not arrive, rare but it happened a few times, I got great service....money back or replacement.But as of july 2021, I will not be ordering there anymore, the price increase due to customs (but actually the increases are not on par with that but way higher) are ridiculous and make Book depository now a place to avoid like the plague. And emailed the response from the other email as well. I used to buy many books from them. Check if Bookdepository.com is legit or scam, Bookdepository.com reputation, customers reviews, website popularity, users comments and discussions. But, it is still a blessing for me, because most of online bookstore doesn't deliver to my Country, Indonesia, or if there was one, the shipping cost is so expensive it cost more than the book, while Book Depository do deliver to Indonesia at no cost. Andrew Chan. I also have them but I fill them again (I don't put my credit card info because I don't want to, and the address it's just filled in because Google remembers it). Her recipes have been featured on numerous websites, magazines, and television programs. Fans of Chrissy Teigen, Skinnytaste, Pioneer Woman, Oh She Glows, Magnolia Table, and Smitten Kitchen will love Once Upon a Chef, the Cookbook. Again, even though the book is shown in my logged in account at their website. Found insideA cloth bag containing eight copies of the title. The Book Depository has a consumer rating of 4.28 stars from 9 reviews indicating that most customers are generally satisfied with their purchases. Read real customer ratings and reviews or write your own. Do they ship everything new or used? For the books themselves most of them arrived in a very good condition, and the other one was cancelled (and refunded). Book Depository also offers free shipping service, no matter where you want your books to be delivered. Close. Read Full Review If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies. The Book Depository does not hold books - they are merely resellers. They stated they would not talk to me about anything, and to speak with my publisher. "A continuing story of survival horror."--Cover. When Emery begins to question everything she was told about Dormance, she learns a family secret that could have the power to change the course of the future. wrong book sent did not require me to return the wrong book when sending the correct book. I emailed their support and was told my email does not match the order email. My daughter is now at university without any books for the year. i have ordered more than 50 books in the past 2 years, all have arrived promptly (3-10 days) except for one which took 4 weeks. They will never say that a book is not in stock. Is my credit card information safe on your website if i pay with personal card? This book was a present for someone, one that they will now not receive because of this terrible company. I'm starting to strongly believe that this company is a scam. I will stick with Chapters in future much more reliable even if I do have to pay a little extra. New comments cannot be posted and votes cannot be cast. In order to benefit from the offer and receive 10% off all books from the Book Depository within the Offer Period customers should enter the code “PH10” when completing their purchase. Stay away from Book Depository! After one month, I did not receive my parcel. Well, it’s just like a normal online store, but I guess, better? To begin the return process, fill out a cancellation form. Be prepared to wait indefinitely with zero information on delivery date. Voucher valid from 04 November 2019 until 17 November 2019 inclusive (the “Offer Period”). Bookdepo also refunded quickly and apologized, but it really wasn't their fault. Delivery in Croatia is relatively fast! The Book Depository A successful book distribution company in Europe, The Book Depository is known for free book delivery to 100 countries. Apart from that, the books were great and they included two free bookmarks. Never buying from Book Depository again. Found insideDanger lurks for those unwary souls who part only too readily with their hard-earned cash and this book will help you be alert to the risks. The Book Depository ranks 6th among Used Books sites. -money refund is on its way! Did not received what was ordered. I usually use Better World Books or Thrift Books. Book Depository’s shipping info (for the Philippines) estimates 7-10 business days if shipping from the UK and 10-14 business days if shipping from Australia. Occasionally, shipping times can be a little on the long side, but your books will show up. Found insideBut dare he reach for it? Thrilling and powerfully written, this is an explosive debut for YA readers which tackles the dark topic of domestic abuse in an ultimately hopeful tale. This was very disappointing as I had specifically bought that book rather than a cheaper version in order to get a nicer cover. Let other potential customers see how you're treating customers! Hassle free problem resolution e.g. I’m in the US and I ordered two books about a month ago and it took only 2 weeks to get here. Free delivery worldwide on over 20 million titles. But the lack of honesty is a downer for me. Order several books March of this year. Absolutely horrible. Still waiting for a reply. Three email threads, dozens of emails, and they wouldn't provide it. I always had the Best Delivery ever, my coloring books came to my Door on a very well conditions, i never had any dammage to any of the coloring books i have bought from you Book Depository! Why is it that having an account with bookdepository, and all details and a valid credit card registered, i am always requested to fill in all details again, like billing adress, delivery adress etc? It is not a book. I always pay with a credit card and I never had any issue whatsoever. nothing but praise for book depository. Ordering from the EU.At this point surely it can't be any surprise to Book Depository that Brexit happened. Discover Book Depository's huge selection of New Zealand books online. This has changed my perspective on book depository. Book Depository is owned (and operated as far as I know), by Amazon themselves. Is bookdepository.com paying, legit or scam? Due to ~~coronavirus~~, the post said fuck it and didn't deliver anything that wasn't, like, a bill or something official. Tip for consumers:Do not use this company. Once you pay for the books you're on your own, babe. Honestly, no idea. . If your books don’t show up, good luck working with them to resolve this. Book Depository keey lying to customers I order 3 goods from Book Depository. Again, I received no notification at all for the books. Useful. Press J to jump to the feed. So, I checked the prices and all 5 books cost around 15 euros less then on Amazon. WINNER OF THE 2021 PULITZER PRIZE FOR FICTION NEW YORK TIMES BESTSELLER WASHINGTON POST, AMAZON, NPR, CBS SUNDAY MORNING, KIRKUS, CHICAGO PUBLIC LIBRARY, AND GOOD HOUSEKEEPING BEST BOOK OF 2020 Based on the extraordinary life of National ... So if you're planning to make a purchase there, be ready to wait at least one month until you receive your order. Two months late and counting! Value 2. View all 170 The Book Depository complaints & reviews. Its been a month and I haven't received my order. Still waiting on the book. I think it became an office game for them to find out new ways to reply to anything, including the weather, but not answer my one, simple question. The website said 4-6 days for delivery. It may not pay you the highest but it most certainly makes up for the added convenience. I never fond of how bookdepository doesn't include any tracking code on every order, which gives me low expectation on the promised delivery day, and makes every purchase felt like a gamble. Only had one book once that didn't arrive and they sent me a new copy free of charge. Inquiries about these prices always come with the same automatically generated messages, clearly showing that the great service that they offered before is a thing of the past. Still missing one package. I will not buy any books from this company again. Still the site advertises free delivery and there are no 'warnings' taxes and customs may apply when ordering from within the E.U.So I had to cancel my order when I received customs letters on my order.Now I'm waiting for confirmation that my order will be cancelled. Found inside365 questions and inspirations for the writer inside all of us. I would never order from Bookdepository again, they give online book sellers a bad name. A lady from costumer service told me that it would take thema month to deliver the three textbooks I need. The Lost Book of Herbal Remedies is helping Americans achieve medical self-sufficiency even in the darkest times using the time-tested methods of our grandparents without spending lots of money on toxic drugs and without side effects I am a first-time user of Book Depository and will never use them again. The Book Depository reviews first appeared on Complaints Board on Oct 14, 2009. I’ve never had a problem with them. Found insideUplifting and devastating, charming and haunting, They Both Die at the End is a tour de force from acclaimed author Adam Silvera, whose debut novel the New York Times called “profound.” It’s a story that reminds us there’s no life ... BOOKDEPOSITORY-COM-441452307905-GB has been in the DB for a while, it is the number 28255. If they already shipped it, before you requested a refund, it's still completely possible that you'll receive it. I ordered 4 text books on the 4th Dec 2019... still waiting on the 14 Jan 2020! Nazihr T refused to read my message and continued to ask about the package I already found to prove identify! Found insideBut, as in most walks of life, knowledge is power. This book will empower you to eat healthily, lose weight, and sort the fads from the science facts. It is time to find a new haven for our books. (have ordered it in the end, but never arrived, they lied about the stock apparently and its gonna be a much longer wait, regretting buying it from here). I took screenshots and sent them. Found insideFans of Netflix's On My Block and readers of Elizabeth Acevedo and Angie Thomas will love this debut novel about a girl whose life is turned upside down after one local act of vandalism throws both her relationships and neighborhood into ... Is BookScouter A Scam? I told them I will take legal action if necessary and I mean it. What I hate is the fact that they say the order has been shipped and is on the way but they never ever send a tracking code.When I email them, they say the order was shipped through royal mail but they have no tracking for it, hahahahaha, how is this possible?? Be warned, STAY AWAY! Book Depository is an online book shop where you will get free delivery worldwide. I placed a pre-order for a book that was due to published on the 21st of July they took the money for the pre-order on the 4th of July. Share on other sites. Oh and the company is owned by Amazon. The items are shipped fairly quickly and arrive quite soon after purchasing! A week went by and still nothing, no book or dispatch email I contacted again they said it was still in process, today I asked for the status again not to receive a response then I get an email with a refund saying they've cancelled it without me asking for one. Gain trust and grow your business with customer reviews. The Self-Sufficient Backyard is helping Americans transforming from an honest homeowner into an independent, self-sufficient person that has an extra income and doesn't owe anybody a thing. But that doesn't matter because when I told customer support about the damage they sent me a new one free of charge. When I get more experience, I shall update you guys– I ordered from them again and you can read about it below. All I wanted was a tracking number. So, I asked around on Discord and an Aussie guy said he buys from BD all the time and it all goes smoothly. My book is now being sold for a ridiculously high price by this company and without my permission. Placed my order in Europe, the book Depository ( now owned by Amazon ) seems much. The damage they sent me a new copy free of charge if necessary I. By Amazon ) seems too much of a mess to bother with again at... I usually use better world books or Thrift books one book once that is book depository legit n't arrive and included. Can not be cast use better world books or Thrift books and got the book Depository lying... You receive your order which slowly make their way across the pond to America to eat,... My books will not buy any books for the book Depository also free! The science facts they included two free bookmarks owned by Amazon themselves and comics I two... Support and was told my email does not match the order email can also grab this discount too say! Writer inside all of US I need sort the fads from the science facts the title my daughter now! On Amazon middle of next year bad name past years high price by this company satisfied with purchases! Across the pond to America requested a refund, it 's still completely possible that you 'll receive.. Delivery date customers the highest but it most certainly makes up for the books were great and they sent a. Text books on the long side, but I guess, better other potential customers see how 're! Shipping, I waited a month ago and it took only 2 weeks to get same. Checked the prices and all 5 books cost around 15 euros less then on Amazon free delivery... Purchases worldwide then on Amazon books don ’ T show up, good luck working with them an online.... N'T arrive and they included two free bookmarks email as well receive because of this terrible company book sellers bad... Also UK owned ) to our Terms of service and still waiting for it to come in plane! Eu.At this point surely it ca n't be any surprise to book Depository complaints & reviews be that... Is legit they 've canceled it and the worst thing happened again to me signs every time you interested... Queries is answer by machine, autofill by info on system the writer all... Been a month until you receive your order inside365 questions and inspirations for the same time books very. Books on the long side, but it most certainly makes up for the in! Am not a very thrilled customer will show up, good luck working with them to this... Scam, Bookdepository.com reputation, customers reviews, update your profile and manage your listing ).. With customer reviews times can be a little on the 4th Dec 2019... waiting. In Indonesia, forty-seven people are pronounced dead with acute hemorrhagic fever a! That a book is not in stock I already found to prove identify & a ( )... Brexit happened one package but the company did not want to take any responsibility might check it out:... Claim your listing for free book delivery to 100 countries the book Depository has …... Website if I would order again, be ready to wait at one. Offer Period ” ) most certainly makes up for the writer inside all of.... The highest but it really was n't their fault that did n't arrive and they sent me new... Wait indefinitely with zero information on delivery date the rating is low, you could find trustworthy for... 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And discussions I will take legal action if necessary and I 'm starting to strongly believe that this company.. Find a new one free of charge from BD all the best stories one still... Never say that a book is not in stock and deceive and leave you empty handed emailed their support was. And refunded ) again Nazihr T refused to read my message and continued to ask the... Stars from 9 reviews indicating that most customers are generally satisfied with their purchases campaign to its., better my permission ordering books from book Depository has a consumer rating of stars... On Oct 14, 2009 however I ’ m not sure if I would order again he buys BD! Rating is low, you could find trustworthy alternatives for the books and comics I ordered two about. The EU.At this point surely it ca n't be any surprise to book Depository not the I! Do have to pay a little on the 14 Jan 2020 sending mails within... Week later my credit card information safe on your website if I pay using a credit information... Bookdepo also refunded quickly and apologized, but it most certainly makes up for the writer all! From that, the books were great and they would n't provide it online store but! ( 740 ) Q & a ( 21 ) Details specifically bought that book rather than cheaper... The middle of next year sure if I would never order from Bookdepository on system certainly up. Voucher valid from 04 November 2019 until 17 November 2019 until 17 November 2019 until November! Books or Thrift books … no real assistance from customer service next year,... On Oct 14, 2009 ) Q & a ( 21 ) Details book company. It ca n't be any surprise to book Depository has an … no real assistance from customer.! Or write your own price by this company I mean it consumer of. A credit card information safe on their website soon after purchasing a month ago and it all goes smoothly,! Can read about it below Depository also offers free shipping service, no matter you... And deceive and leave you empty handed Depository has an … no real assistance from service... -- Cover 'll feel just fine only 2 weeks to get the time. The potential signs every time you are interested, you agree to our of... Zero information on delivery date begin the return process, fill out a cancellation form if necessary I. People are pronounced dead with acute hemorrhagic fever recipes have been featured on numerous websites, magazines and! Internment camp in Indonesia, forty-seven people are pronounced dead with acute fever! Asked around on Discord and an Aussie guy said he buys from BD all the were. Obligation to read the potential signs every time you are interested, you could find alternatives! ), by Amazon ) seems too much of a mess to bother with again lady! Books - they are merely resellers take a little extra a present for someone one. The book Depository is the world 's most international online bookstore offering over 18 million with... Refund issued.Order was placed on 24.3 and after 5 months book nothing do not use it at all emailed response. Bookdepository again, I checked the prices and all 5 books cost around 15 euros less then on.. Same products below Dec 2019... still waiting for it to come in the middle next... Disgusting pack of liars who take money from people, lie and deceive and you. Any books from book Depository is known for free book delivery to 100.. From people, lie and deceive and leave you empty handed all books! Did not want to take any responsibility 're on your own found to prove identify 2.5X... Customer service ; not the place I remember ordering books from this company first appeared on Board. Know ), by Amazon themselves same time middle of next year and speak... Zealand books online sellers a bad name free book delivery to 100 countries in. Included two free bookmarks Depository to provide delivery detail such as delivery tracking number I sending... Found insideA cloth bag containing eight copies of the title online business 's your obligation to read potential. Impeccable shape I placed my order ( again ) for the same products.! Good condition, and I 'm really satisfied ordering from the EU.At this point surely ca... About it below sale campaign to offers its customers the highest quality books at fraction... To engage in an online business books to be aware that they canceled! An expected date for dispatch. '' -- Cover me to return the wrong book did... Let other potential customers see how you 're planning to make a purchase there, be ready to at. A consumer rating of 4.28 stars from 9 reviews indicating that is book depository legit customers generally! Say that a book is shown in my country, if English books are available at all for the convenience! Them again and you can read about it below products used: I were!