Do you have something to say about Dollar Shave Club? Artificial intelligence is likely to touch every aspect of our lives, including the way we experience customer service. We've created these shortcuts and apps to try to help customers like you (and ourselves!) The algorithm is subject to change in future. No matter how great your marketing is, if your customer care doesn’t stack up, it’ll fall flat every time. The next best way to talk to their customer support team, according to other Dollar Shave Club customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Common reasons that people try to call Dollar Shave Club customer support department include Refund For A Charge, Account Access, Track an Order, Cancel Account, Request Replacement Part and other customer service issues. You can help! A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The Dollar Shave Club continues to impress me with their amazing customer service. Dollar Shave Club offers a broad range of products under the following categories: Shave, Shower, Hair Style, Skin Care, and Butt Wipes. Finally canceled asked for refund. Please keep sharing your experiences so we can continue to improve this free resource. Back in 2011, Dollar Shave Club became one of the first direct-to-consumer subscription services, delivering affordable razors straight to Members’ doorsteps every month. It’s not unusual for established enterprises to have an entire internal team dedicated to analytics. | Read 21-40 Reviews out of 173 Your experience can help others make better choices. Have moved from using a MACH3 Turbo for years with Nivea sensitive gel and have found the new combination much better for my skin. What happened? I have used them as an example of how to create a membership experience, but now I want to focus on their ability to deliver amazing customer service. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Dollar Shave Club is a lifestyle brand and e-commerce company that invents and delivers smart, affordable products to make lives easier. The company ships their merchandise to all members on a monthly basis. It doesn’t get any simpler than that. Very frustrating.... please message me back! I’ve been trying to contact... My account was cancelled without me knowing. What’s more, most can’t afford to be wrong about the business direction they need to go in. Dollar Shave Club offers 3 membership plans. Your experience can help others make better choices. The company was founded by Michael Dubin and Mark Levine in January, 2011. Why Didn’t Gillette Get There First? We don't know a phone number for Dollar Shave Club, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. BTW I loved their Shave Butter!! Also, if you have any queries or want help then you can contact on this number. While Dollar Shave Club does not have a toll-free number, there are 2 total ways to get in touch with them. Its headquarters is based Los Angeles, California, United States. Simple razors that get the job done, mailed directly to your house each month, for only $1. Pissed Consumer © 2020 All How do I get a refund from Dollar Shave Club? Dollar Shave Club, Inc. Response What can we help you with. GetHuman builds free tools and shares information amongst customers of companies like Dollar Shave Club. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Besides calling, the next favorite option for customers looking for help is via @Ask_DSC for Customer Service. Dollar Shave Club - Found 101 - 250 Employees, 20 Phone Numbers and 14 Emails Help Center Looking for answers? Dollar Shave Club was founded in 2012 and is based in Santa Monica, California. Through an exclusive R&D process that includes botanicals and chemists, the company makes all its own products at affordable prices. Have contacted Customer services on two occasions, nothing major, and have had replies in under 4hrs. How do I recover my Dollar Shave Club account? The items are: (*) Sh... want to send a gift (not a gift set) directly to a friend, can't figure out how to do t... Charged ********** but have not received my order (blades). After going through 5, I quit Dollar Shave Club. They can be upgraded and downgraded at any time. Dollar Shave Club offered a stripped down, convenient service. Customer Care, Shipping Service, Membership, Pros: Join us for an inside look […] Refunded and given another non existent tracking number. Dollar Shave Club built a direct-to-consumer subscription service for razors and other bathroom products. And you can click here if you want to compare all the contact information we've gathered for Dollar Shave Club. Besides calling, the next favorite option for customers looking for help is via @Ask_DSC for Customer Service. Though not the first personal care subscription service — New York-based Birchbox launched one for beauty products in 2010 — Dollar Shave Club’s success has spawned an industry of such services. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. 3. I need to change my address to my order and I have not received the order yet. ! Executive handles broke with 6 months of use. Last year or so delivery has been abysmal. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. How do I request a replacement part from Dollar Shave Club? While Dollar Shave Club does not have a toll-free number, there are 2 total ways to get in touch with them. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Dollar Shave Club customers like yourself. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Dollar Shave Club anyways and help you with your issue. We (or our service providers or business partners) may collect information that relates to you, including personal information, such as your name, e-mail address, telephone number, phone number, mailing address, date of birth, gender, demographic information, and other information you may provide to … In short, the two companies are not related. The company serves the United States, Canada, and Australia. No money has been taken out of my account and no shipment. ! Over the last 18 months, 35,658 customers like you have come in search of a phone number for Dollar Shave Club and helped us confirm they don't have one. For those that may not know what Dollar Shave Club is, it was started by Michael Dubin and Mark Levine in 2011. The next best way to talk to their customer support team, according to other Dollar Shave Club customers, is by telling GetHuman about your issue above and letting us find somebody to help you. 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