© 2020 Trustpilot, Inc. All rights reserved. Overall though this is a good subscription box and great value for money. I really do not recommend this box! Really poor. Poor product and company. Black Friday scam. Birtchbox has absolutely blown me away. Don't let you cancel so now have to return unwanted box. Interactive Beauty Community for Birchbox See more of Birchbox Reviews on Facebook I signed up for birchbox for a couple of months, and although i wasn't impressed with the content of the box (all sample sizes, didn't seem worth the money), I had no issues with delivery or cancelling my subscription. 134 Birchbox reviews. It took them weeks to reply, if they bothered to reply at all. Ladies- please don't waste your money - you'd be better off browsing the two for one offers in your local Boots. Then 12 hours later they take a further £12.99 from your account.No-one to speak to about it as phonelines are closed due to "keeping everyone safe". Still no Wander Beauty. Had no problems until one month my box was not delivered. Stock up on your favorite beauty brands and products at Birchbox Shop, plus get ideas and inspiration to bring into your daily No matter on sizes, when you pay monthly less than 15 quid and receiving either organic or high quality products that every time you get a a variety off pampering package, boosts your inner self and no need to pay for an item that is nearly 20 pounds and you waisting 100s of pounds and never changing to a different product.You skin feels absolutely fantastic. I signed up for birchbox for a couple of months, and although i wasn't impressed with the content of the box (all sample sizes, didn't seem worth the money), I had no issues with delivery or cancelling my subscription. People who subscribe to these boxes *know* about makeup etc. Only because personally I think I only need curtain products. Read about their experiences and share your own! Bought a 6 month subscription and then was charged for another 6 months without my consent and £25 more expensive. I wouldn’t even give them 1 star.... after ordering a friends Birthday present mid November it still hasn’t been delivered. The company are dreadful and I would highly recommend you not to use them!!! Consumers complaining about Birchbox most frequently mention customer service, credit card and full size problems. Never got the missing box, and was never refunded for it either, because I didn't get a reply to the email asking for a refund or other solution. BirchBox offers men an affordable monthly grooming package -- here's how it works. Finally managed to contact someone who said they would definitely get it sent out that day and yet this was a week ago and still nothing. 1 review. Birchbox Reviews Sort: Top reviews Top reviews Recent Oldest Most helpful Filter by: Any Any A link has directed you to this review. I took out a three month limited subscription and they have continued to send and charge me for boxes which I did not agree to buy. It's a really nice treat to receive every month! Their customer service is awful and never helpful. Terrible. Please avoid this company. I then scrolled down and found that to my horror the box had been left outside by the bin with no note to let me know. I researched everything that was in it. Cons Even after almost a year, never felt part of the team. I hope to cancel my subscription. Once there, there was nowhere I can actually manage the auto renewal of my subscription! Sent an email received an automated response trying to justify this scam (basically saying it is stated in the confirmation email, when it is not). What makes me angry - in ads they show full-size products, while in reality you get only a small sample in the box. Like others have said, money taken for second box subscription hours after placing order for bf discounted boxes. My husband pointed out that, after I contacted them, the Wander X box was sold out. Then the cheeky c*ntz renew the cancelled subscription and steal money from my account. On a more positive note, as always, Birchbox have been quick to respond to my emails and to keep me updated, And they are very polite and courteous, so it’s not all awful. They are really underhand. This company is not reputable. Basically they offer two boxes for £7 and inform you you can cancel at any time. Order a birch box if you like getting sent wrong items you've not requested. Terrible company! 2,040 people have already reviewed Birchbox UK. No company ethics at all. Unsurprisingly my box is completely soaked through and ruined. Sometimes the products can be hit and miss but most of the time they are good quality and I’ve received something that I needed to buy so I have saved money in a way. Birchbox.co.uk still has a glorious green rating and poor .com is going red. I was really excited to get my first box, but birchbox must spend all their money on ads as its certainly not on the products. Only the latest review will count in the company's TrustScore. Boy am I glad I didn’t pay the Full price! I love the concept of Birchbox- it's a great way to discover and test different products I've never heard of without having to commit to buying them in full size! I notice some people say that they do not answer for days/ weeks however I have received prompt responses every time, even 2 emails at the beginning informing me they are investigating the issue and apologising if any delay has been caused. | Read 21-40 Reviews out of 2,046 Ordered a box in May Ordered a box in May, haven’t heard anything? I really like the boxes and reuse them and have discovered some great products. 2,046 people have already reviewed Birchbox UK. All rights reserved. It has been a welcome and much needed treat. Tried to contact BB - I have never dealt with a company with worse communication. Will see what the second ones like but if the same then will cancel it as not worth the money. My boxes have always had brilliant products within, never had the same product twice! I clicked on the link in the email and it said that it had been dispatched. I do wish there were more opportunities to customise the box contents based on what you need.. there are only so many months per year that I want to receive the same travel-sized hair spray! I’m actually embarrassed that’s what I brought my friend for her birthday. Welcome to the review corner for the Birchbox UK version! Won’t be reordering at all. The products include skincare items, perfumes, organic based products, and various other cosmetics. Its location on this page may change next time you visit. They will also delete negative facebook posts. Instead of trying to send another out, they sent 5€ if I resubscribed!Do yourself a favour and go to any other company over birchbox UK. FYI: Starting in June 2020, in addition to the surprise sample box option, there will be two curated boxes offered in greater quantities than the previous curated options: The Clean Beauty Box and the Katia’s Picks box. Pros Small, intimate team- your job REALLY matters! Do not buy/use them! Products would have been ok for the price I thought I was paying.AVOID AVOID AVOID! Get a monthly box of personalized makeup, haircare and skincare samples delivered right to your door. Very poor compared to other beauty boxes mostly small sample size items will be cancelling this one. I am really really disappointed with Birchbox Uk (having previously had a Birchbox France subscription), this ixi box is expensive and contains practically nothing, small samples of one or two uses, often broken products .. Sizes are tiny compared to other boxes, themes are uninspiring. I have now been with Birchbox for a year this month. I did cancel for about 9 months because I wasn't getting through the products, but I resubscribed when I received an offer and I'm really enjoying it again. So much shampoo and conditioner even after I selected the bald option! Firstly, it didn’t arrive. Birchbox customer support I have found, has always been fantastic. These are the Birchbox reviews that stood out to me: Bought the boxes It finally arrived today (8th August) and I was so excited. This company deliberately mislead customers about the payments they will take. I contacted Birchbox, who assured me it was definitely on its way to me. With a continuous flow of new beauty products hitting the product, it’s quite easy to get Before anyone thinks that I am being paid to write review I actually am not i am just a regular customer and wanted to share my positive experience of this company. The packages always arrive in excellent condition and beautifully designed as well. Only the latest review will count in the company's TrustScore. There is no order number supplied in the package, and you can't get a return label without one. Having to choose between Birchbox or Glossybox is a recurring question I receive from our visitors, I’ll try to answer the best I can. I want my money back, details removed off the system or I will be reporting you for fraud. However, getting sample sachets which one might get free in magazines or from beauty counters and then claiming they had a RRP to make up the minimum box value is just ridiculous. I sent a message to Birchbox asking if there was any way I avoid receiving items such as leg tints/tanning style products. Cons As mentioned, this company was a different world when I started. Birchbox has a consumer rating of 1.97 stars from 238 reviews indicating that most customers are generally dissatisfied with their purchases. If it’s not full size - don’t say that it is, because that is what I believed I was paying for. Birchbox is a New York City-based online monthly subscription service that sends its subscribers a box of four to five selected samples of makeup, or other beauty related products. Thankfully it wasn't taken by the bin men. Okay the first thing we have to discuss is the basics; price, delivery & first impressions. It is very clique and gossipy. This is a general review, for specific month reviews, including product reviews, search by box name and month or look out for upcoming review posts. Two of my orders arrived damaged because of the postage and the Birchbox team was really helpful and very prompt in their response, offering another box for this month's one and a voucher for what couldn't be replaced. SENT The same damaged item twice took months to sort. Very misleading on purpose. Be very careful with this company, I placed an order as a gift for a friend for a 6 month subscription of their products and paid in full. . I think I might take my husband up on his suggestion and just get my monthly Birchbox from them, buying from the Birchbox shop doesn’t tend to end that well for me! Lovely treat each month, but some items do get repeated. It improved considerably compared to 2018. Boxes don’t value for money, it was frustrating almost every time. One of ours boxes never even arrived and they had nothing to say about! I have had so many problems with BB. Month of Months of dissapointment. However I feel like on this occasion I’ve been fobbed off and possibly lied to. Birchbox is one of the original beauty subscription boxes and is a great way to discover new makeup, hair care, and skincare products without breaking the bank. I subscribed to Birchbox after I used IPSY (which is like the US version of Birchbox) I thought it would be like IPSY, which was alot more personalized, had better quality products and it was more fun and good looking in general. This success has enabled Birchbox to strike deals with some of the leading beauty brands, including Liz …