Please contact our customer service team via this form to initiate a warranty claim. If your product is covered by the warranty and you want to replace it with a more expensive eve product, then please contact us via this form. important factors that you should consider. If you have a valid claim under the warranty and you want to replace a defective mattress with a more expensive eve mattress, then please contact the eve customer support team via this form. Leave your genuine opinion & help thousands of people to choose the best mattress. A Full/Double bed is excellent for children and couples, however, it won’t work if both people like to have more space. For example, if you obtain a replaced or repaired product that is the same style and price as the original, then the warranty period of the replaced or repaired product begins from the date of delivery of the original. The company offers multiple mattresses to choose from, however, the original version is the most affordable. When we have received the evidence we need to do so, we will decide at our sole, reasonable discretion if your claim is covered under the warranty. The eve is priced competitively and is backed by a 10-year warranty. During this time period, the company will repair or replace a mattress with any defects in materials or workmanship. See offer. This means that you can sleep on Eve mattress for up to 200 nights and only then decide whether or not it’s suitable for you. We'd recommend the Eve Premium Hybrid. Summary: Is the Eve a Good Mattress?. Failure to send photographs of the defect may result in a replacement being delayed or the product not being replaced. We will reimburse you for any reasonable costs of return shipping and any associated testing costs incurred by you (subject to you providing adequate proof and a report from a UKAS accredited service or NBF member) and ship the repaired or replaced mattress back to you at our cost. Please note that this warranty is provided free of charge and in addition to the rights given to you by the law. If you have a successful warranty claim, we will either repair or replace with the same or comparable mattress at our cost. My Best Mattress is helping thousands to sleep better, overcome insomnia, stress & fatigue. We cannot take into account any other channels for a valid warranty claim. Our 2 year textile warranty is governed by and subject to the terms and conditions stated below. We appreciate you taking the time to share your feedback with us and we're sorry to hear that you are no longer finding your eve mattress comfortable. Please contact our customer service team via this form to initiate a warranty claim. Memory foam mattresses, on the other hand, tend to trap heat. The warranty of Inofia mattress will arrive with the mattress. We are proud to offer a 3 year warranty on our filled bedding products as it meets the highest standards for domestic use. The effect was to remove my ability to earn anything back from my reviews on the Eve Original Mattress. Ends January 11th. Warranty coverage begins on the day of delivery. You should also know that the company is offering discounts and promotions on special occasions. Below is our archived evaluation of the bed when we tested it. 2. MyBestMattress is an independent, personal project. The average pricing of a foam mattress is about $900 dollars, innerspring $950. That’s because edges help to maintain the mattress’s initial shape longer. What’s more, unlike other bed-in-a-box manufacturers, Eve mattresses, as well as their other products, can be purchased in high-street stores like Debenhams, Next, and Fenwick. 09261636). T… The eve mattress protector uses a super soft cotton top layer with a Neotherm® coating. This warranty covers defects in materials and workmanship of eve furniture that has at all times only been in normal domestic use and treated in accordance with our eve FAQs. This warranty is for a much longer period than any other mattress or foam manufacturers. If there’s evidence of product abuse, misuse or use other than domestic, If the product is in an unsanitary condition (for example, caused by pets), If you’ve bought a whole matching range of bedding, then only the faulty item will be covered, Any loss suffered as a result of not being able to use the product, or any loss over and above the purchase price of the original item, Servicing, inspecting or cleaning of the product due to failure to follow the manufacturer's instructions, Any textile product (whether manufactured by eve or not) sold by a reseller who is not an authorised eve sleep reseller at the time of purchase, Any textile product sold “as-is”, “preconditioned”, “reconditioned”, “used”, “comfort return”, “returned”, “previously owned”, or any other similar wording indicating that the product is not “new” or of “first quality”, or has previously been purchased by someone else, Any claim against this warranty that does not follow the process for making claims outlined in “What should I do if I believe I have a claim under the warranty?”. However, that’s not the only reason why it’s important. What is more, since it’s made of foam, there’s completely no noise when bearing weight, and you can be sure that there’s no motion transfer. We aim to ensure that all the information & prices are accurate, but we can’t guarantee that they are up to date at all times. We designed and made the eve lighter hybrid mattress in the UK. You will be required to pay the difference between the original purchase price and that of the upgrade. Our eve mattress review has identified some key strengths and weaknesses for the brand. If you plan on using Eve with an adjustable bed, they recommend you leave the bed flat when it’s not in use. If you’re not 100% happy with your eve we’ll pick it up straight from your bedroom, for free, and fully refund your purchase. Prepare to sleep soundly. A great mattress deserves proper protection. eve therefore reserves the right to not offer a replacement or repair if the assessment concludes that the product is clearly not defective. Please retain a copy of your order confirmation as proof of purchase. For example a customer claiming on a product priced £299 with a 10 year warranty after 3 years would be required to pay 20% of the current Retail price, ie £59.80 towards a replacement providing the mattress is still retailing for £299. Pressure alleviation is one of the most important features that you should be looking for in a mattress, especially if you’re experiencing pain in certain areas of your body. A defect relating to the cover alone will not entitle you to a replacement pillow, just the cover itself, Any manufacturing defect in the materials or workmanship of the product, Any normal wear and tear of the materials, Normal increases in softening and settling of materials, or any other normal wear and tear Abnormal use, Physical abuse or damage to the product which causes defects such as burns, cuts, tears, liquid damage or stains, Exposure to cold temperature for a period of time that causes the materials to tear or permanently deform, Mould, dirt or smells resulting from poor product care, Any claims made other than for the benefit of the original purchaser, Any product (whether manufactured by eve or not) sold by a reseller who is not an authorised eve sleep reseller at the time of purchase, Any product sold “as-is”, “preconditioned”, “reconditioned”, “used”, “comfort return”, “returned”, “previously owned”, or any other similar wording indicating that the product is not “new” or of “first quality”, or has previously been purchased by someone else, Any claim against this warranty that is not made by contacting Customer Service via, Any claim against this warranty that does not follow the process for making claims outlined in “What should you do if you believe you have a claim under the warranty?”, Ask you to submit a copy of your order confirmation as proof of purchase, Ask for a description and any evidence of the defect which you believe is covered by the warranty, Require you to supply photographs of the entire sleeping surface of the product and any visible faults. Lifetime Warranty. There are no affiliate links back to the Eve website as I was asked to remove them by Eve. It is recommended to replace your mattress every 8 years, but if it still feels great, there’s no need. Talking about motion transfer, you won’t be feeling it if you're sleeping alone, however, if you have a partner that keeps tossing and turning throughout the night, you can definitely get frustrated. The brand, which entered the US market in 2016, advertises their mattress as a medium-firm combination of a solid foam support base […] All Eve mattresses come with a 10-year warranty, so you’ll be sleeping safely for a good decade, perhaps even more. Finally, think about your sleeping position, it will also influence your decision. Ends January 11th . Eve Mattress Company Info. If we do not hear from you within 30 days of such notification we shall dispose of the product (at our cost). Looking for a reliable UK mattress brand? All reviews, either positive or negative, are accepted as long as they’re honest. Our 5 year furniture warranty is governed by, and subject to, the terms and conditions stated below. Find helpful customer reviews and review ratings for eve Sleep Original Memory Foam Mattress | UK King, Breathable, 150 x 200 cm, 10 Year Warranty, Which? Try for 100 days with free delivery and hassle free returns. The Eve Premium does not feature pocket springs. The sagging depth for most mattress warranties is one inch (1″), although sagging depth may fall anywhere between half an inch (1/2″) and two inches (2″). The warranty is operated by eve Sleep PLC at 29A Kentish Town Road, London, NW1 8NL. A few potential weaknesses you should be aware of when considering this mattress for your home: Edge support: Foam mattresses consistently rank lower in this area and Eve, though on the firm side, is no exception. The top cover wicks away moisture and allows for enhanced breathability and cooling. Moving to the noise, you probably know that some mattresses tend to be really loud, especially the old squeaky ones, however, when it comes to memory foam mattresses that have no coils in their construction, that’s not an issue at all. A Twin mattress is great for children or young adults who live alone. Finally, since you’re already aware of all the pros and cons of this Eve mattress review, let’s move further and discuss prices, shipping, free trial and other information. Studies indicate that when a person experiences nightly movement, he/she is getting less stage 3 and 4, and more stage 1 sleep,[1] meaning that the sleep quality is highly affected. They offer a single-model layered-foam mattress featuring a 10-year warranty, CertiPUR-US® certification, and a straightforward, direct-to-consumer ordering experience. The most traditional mattresses are memory foam, innerspring and latex, but there are other options, too. As a UK manufacturer of mattresses, pillows, toppers and more, Eve Sleep offers local customers peace of mind and quick delivery.Additionally, all of the materials in their bed are CertiPUR certified – which means that they feature no harmful chemicals. Your support is highly appreciated! The mattress protector is so thin, you'll hardly realise it's there. eve 10 year mattress warranty We are proud to offer a 10 Year warranty on our mattress as it meets the highest standards for domestic use. The company manages to provide you with a good price-quality ratio. There’s no need to keep the packaging during the trial – just sleep as you normally would. Eve Mattress Trial and Warranty Eve will give you up to 100 nights to decide if it’s right. Try for 100 days with free delivery and hassle free returns. This warranty covers the following defects in materials and workmanship of an eve mattress that has only been under normal usage and proper care in accordance with eve guidance and FAQ. However, if you can afford more expensive ones, you can consider a hybrid mattress for about $1,650, latex - about $2,000. You get 100 nights to sleep on the eve mattress in the comfort of Englander mattresses come with a 10 year warranty, with full coverage for the first 2 years and pro-rated coverage for the remaining 8 years. Mattress price usually varies depending on a few factors, such as mattress type, size, height, quality of the material and durability. Talking about Eve mattresses, I have to disappoint you. Therefore, every sleeper can find a suitable option. Concerning the mattress cover only, any manufacturing defect in the zipper assembly or the fabric of the mattress cover. We can also send the independent third party assessment specialist upon your request at our cost. What you get with Eve The British mattress company Eve believes in keeping it simple. Any replaced or repaired product you may receive following a successful claim under this warranty is subject to the same limited duvet warranty as the original product and retains the original warranty period – i.e. Unboxing the eve mattress. Just like with any other review, I would like to begin this Eve mattress review from the positive aspects. Nick Obradovich, Robyn Migliorini, Sara C. Mednick, et al. I believe that’s it as far as this Eve mattress review goes. Home Trial – They give you 100 nights to make sure the eve is just right for you. If eve does not cover these costs and you incur them yourself, in the event of a successful claim, eve will reimburse any reasonable costs of return shipping and any associated testing incurred by you (subject to you providing adequate proof of such objects being properly incurred). Failure to send photographs of the defect may result in a replacement being delayed or the product not being replaced, Based on the evidence provided, our customer service team will decide if eve will cover the return shipping costs and any associated testing. Thus, take all the aspects into consideration and decide whether or not Eve is suitable for you. Please also note that the warranty is for the benefit of the original purchaser only and is not transferable at resale. Eve Premium mattress cover. Together, we have already reviewed 53 best mattress providers. [2] This means that it’s important to make sure that a mattress is capable of ensuring neutral body temperature throughout the night. A King bed is amazing for couples who like to have some space or sleep with a pet. Eve offers a greatly extended trial period of 200 nights to test if the bed is right for you. The final aspect that you should be aware of is that Eve mattress comes with a 10-year warranty. Forget you ever had a bad night’s sleep with our spring free memory foam mattresses, designed for brilliant support that’ll make your mornings feel that little bit brighter. The trial period for Eve hybrid mattress is 100 days. What is more, your Eve mattress will be delivered straight to your doorstep for free. Save up to £450 with a Nectar Bundle. Delivery – We deliver the eve straight to your doorstep, for free. By way of example, please see the following list (although there can be other examples which are not covered): If your product is covered by the warranty and you want to replace it with more expensive alternative, then please get in touch via this form. Eve offers free delivery for the UK.Before the trial period is over you are entitled to a refund if the product doesn’t deliver what it promises. With our warranty, this does not include the right to a refund. VIEW ALL KING MATTRESSES super size Multiple Eve mattress reviews reported that it traps heat and sleeps too warm. Key Strengths. Secondly, think about how much you can spend on a mattress, but remember it doesn’t mean that the mattress is better if it’s more expensive. If it does not fall into one of the categories above in the ‘So… what does the warranty cover?’ section, then it is not covered by the warranty. Let me explain why. Talking about Eve Original mattress, it’s really good at alleviating the pressure points. That being said, even if you have quite a tight budget, it’s still affordable. Discounts – $200 OFF with our link and code SLEEP200. However, mattresses that are bouncy and responsive can provide you with instant bounce back and make the entire process so much more enjoyable. What does it mean when it states the Inofia Mattress is CertiPUR-US certified? eve will, at its sole discretion, choose to repair or replace defective mattresses for as long as the warranty is valid. Before jumping straight into Eve mattress review, I would like to take a look into the mattress structure and discuss each of the layers. Multiple Eve mattress reviews claim that it’s completely noiseless. However, some sleepers say that it traps heat and has soft edges. All the content on this website is free to use. However the entire Emma cover is fully machine-washable up to 40C. Articles must disclose background information & clear context for any covered topic. The manufacturer or seller of the mattress will provide a written warranty, which promises to repair or replace a defective product as long as certain conditions are met. Many sleepers don't take edge support seriously enough, however, if you share a bed with someone, you know that when there’s no edge support, it can be really uncomfortable and you might feel as if falling out of the bed. 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