All the necessary contact information to help you. Without this authorization, Air France … Where is the … Under an EU law known as EC 261, if an airline causes … Air France does its utmost to find your baggage during the first three weeks following your official loss declaration. Visit the “Baggage … Claims for delayed or wholly lost baggage must be submitted within twenty-one (21) days (from the day following the date when the baggage … By clicking on Agree, you consent to the use of these cookies. After this time, please speak with the Sales team in your arrival country or the country where you are currently located, or with customer service in your country of residence. A Property Irregularity … To do this, please provide your baggage receipt number. Air France does its utmost to find your baggage during the first three weeks following your official loss declaration. Air France on social media; Baggage service and lost items; Claims; Suggestions; Assistance to passengers with reduced mobility - Saphir; Our 8 commitments; Conditions and online booking fees; Air France app; Air France Play; Air France on the Apple Watch; The Kids app; Air France … … You can track the progress of your baggage file in real time with our, Have you had to make necessity purchases (such as toiletries or clothing) because your baggage was late? WorldTracer is an international baggage location system. You can declare missing baggage by completing the form provided below, or through the Air France app, within 48 hours of your arrival. Air France at counter was extremely rude. After this time period has elapsed, if your baggage has still not been located, you are requested to make contact with the Baggage … KLM/Air France includes checked baggage allowance for all fares apart from Economy Light where baggage must be purchased. To submit a claim for delayed, damaged or lost baggage, please complete this form, opens in a new window.Please reference the File Reference Number you obtained from the Baggage … If you wish to contact us in the 5 days after you submit your declaration form, please speak with baggage service at your arrival airport. Air France does its utmost to find your baggage during the first three weeks following your official loss declaration. Air France offers an easy-to-use online calculator that tells you exactly what you’ll pay.. Air France on social media; Baggage service and lost items; Claims; Assistance to passengers with reduced mobility - Saphir; Our 8 commitments; Conditions and online booking fees; Air France app; Air France Play; Air France on the Apple Watch; The Kids app; Air France … Your destination determines how many pieces of luggage you may take with … Take the stress out of flying by understanding your rights when you … Show the content of the page Open menu menu. Did you leave an item or hand baggage on board an Air France aircraft, waiting room or check-in counter? Went to Air France counter for lost luggage - Air France stated the bag should have arrived at CDG as this is what their computer states. According to the Montreal convention, this compensation can be paid up to approximately €1,130*.To obtain this compensation, please complete the online claim form If you have already completed an online declaration form for the loss of your baggage… After this time period has lapsed, if your baggage has still not been located, you are … 1,288 SDR converts to approximately €1,607. Access the declaration form ... Was your baggage damaged or an item in your baggage lost upon your arrival? Did you forget a personal item on an Air France flight bound for Paris-Charles de Gaulle, Paris-Orly or Toulouse-Blagnac, or in an Air France lounge at one of these airports? Air France on social media; Baggage service and lost items; Claims; Suggestions; Assistance to passengers with reduced mobility - Saphir; Our 8 commitments; Conditions and online booking fees; Air France app; Air France Play; Air France on the Apple Watch; The Kids app; Air France … By clicking on Agree, you consent to the use of these cookies. Please contact the Air France desk in the baggage hall and report your baggage missing. Used in nearly 2,000 airports and by 360 companies, WorldTracer enables Air France to locate lost baggage as quickly as possible. According to the Montreal convention , this compensation can be paid up to approximately €1,130*. You can declare missing baggage by completing the form provided below, or through the Air France app, within 48 hours of your arrival. You can declare missing baggage by completing the form provided below, or through the Air France app, within 48 hours of your arrival. Check the list of eligible arrival airports, * Compensation is counted in Special Drawing Rights (SDR), the unit of currency used by the International Monetary Fund (IMF). For more information, please read the Air France, Annuler le changement de pays/region ou de langue, Drop off baggage the day before your departure, Connections at Paris-Charles de Gaulle and at Paris-Orly, Paris-Charles de Gaulle (CDG) airport guide, In-flight entertainment and WiFi on board, Intercontinental / Caribbean / Indian Ocean flights, Flights within Europe / Northern Africa / Israel, Flights in France and departing from French regions, The cheapest flights over the next six months, Our solutions for companies and business travelers, BlueBiz, the program for small and medium-sized businesses, Go to the official Air France Facebook page, Assistance to passengers with reduced mobility - Saphir, Are necessary for the proper functioning of the websites, Enable you to book a flight and access your account securely, Help us detect any bugs and improve our websites, Collect anonymous information about your visits to our websites, Store your preferences based on previous visits to our websites, Help us identify relevant e-mails, social media and banner ads for you, Allow our partners display offers and advertisements that suit your interests. After this time period has elapsed, if your baggage has still not been located, you are requested to make contact with the Baggage … For more information, please read the Air France, Annuler le changement de pays/région ou de langue, Drop off baggage the day before your departure, Connections at Paris-Charles de Gaulle and at Paris-Orly, In-flight entertainment and WiFi on board, Intercontinental / Caribbean / Indian Ocean flights, Flights within Europe / Northern Africa / Israel, Flights in France and departing from French regions, Our solutions for companies and business travelers, BlueBiz, the program for small and medium-sized businesses, Go to the official Air France Facebook page, Assistance to passengers with reduced mobility - Saphir, Are necessary for the proper functioning of the websites, Enable you to book a flight and access your account securely, Help us detect any bugs and improve our websites, Collect anonymous information about your visits to our websites, Store your preferences based on previous visits to our websites, Help us identify relevant e-mails, social media and banner ads for you, Allow our partners display offers and advertisements that suit your interests. OVERWEIGHT BAGGAGE OPTION You can transport baggage exceeding the weight limit for you fare, as long as your baggage … To do this, please provide your baggage receipt number. All the … Please contact the Air France desk in the baggage hall and report your baggage missing. You can declare missing baggage by completing the form provided below, or through the Air France app, within 48 hours of your arrival. Report this immediately to the Air France Baggage Service at the airport where you land. The good news for travelers is that air passenger rights exist to protect you and your journey when you get caught up in Air France flight delays. Air France does its best to answer your questions and meet your needs.Did you forget an item or hand baggage on board an Air France aircraft, in a waiting room or at a check-in desk? Air France collects cookies to enable the proper functioning and security of our websites, and help us offer you the best possible user experience. A Damage Property Report (DPR) will be created and a file number given to you. If you discover that you have lost something once you have left the airport, please contact the Lost and Found Department per e … To obtain this … If you wish to contact us in the 5 days after you submit your declaration form, please speak with baggage service at your arrival airport. Air France does its utmost to find your baggage during the first three weeks following your official loss declaration. You have 21 days from the date of your baggage's return to submit a reimbursement request via the, If your baggage is not located within 72 hours of your declaration, please log in to the. Air France on social media; Baggage service and lost items; Claims; Get help with online bookings; Do a search; Assistance to passengers with reduced mobility - Saphir; Our 8 commitments; Conditions and online booking fees; Air France app; Air France Play; Air France on the Apple Watch; The Kids app; Air France … Our agents will give you a Damage property report with a number. Where is the … We apologize for the mishandling of your baggage. Air France on social media; Baggage service and lost items; Claims; Suggestions; Assistance to passengers with reduced mobility - Saphir; Our 8 commitments; Conditions and online booking fees; Air France app; Air France Play; Air France on the Apple Watch; The Kids app; Air France … 1,288 SDR converts to approximately €1,607. If you only notice your loss later, then contact the lost and … Air France … If your baggage items were not returned to you upon arrival, you can track the progress of your baggage … If your baggage items were not returned to you upon arrival, you can … To do this, please provide your baggage receipt number. Air France on social media; Baggage service and lost items; Claims; Suggestions; Assistance to passengers with reduced mobility - Saphir; Our 8 commitments; Conditions and online booking fees; Conditions of carriage; Air France app; Air France Play; Air France on the Apple Watch; The Kids app; Air France … To do this, please provide your baggage receipt number. (This conversion rate varies according to fluctuations in currency.). Passengers holding a Damage Property report may take the damaged bag to one of our affiliated baggage repair shops (lists of shops provided by Air France… Was your baggage missing upon your arrival at the airport? Air France Dubai will contact to collect the luggage(s) and repair or replace it at no charge to the passenger. Air France does all it can to find your baggage during the first three weeks following your official loss declaration. When you’re traveling with Air France to any of their 200+ destinations across the globe, there are some basic guidelines you should keep in mind with regards to their checked and carry-on baggage … Passengers holding a Damage Property report may … Air France on social media; Baggage service and lost items; Claims; Get help with online bookings; Do a search; Assistance to passengers with reduced mobility - Saphir; Our 8 commitments; Conditions and online booking fees; Air France app; Air France Play; Air France on the Apple Watch; The Kids app; Air France … UAE residents holding an existing Damage Report, filed overseas, may contact Air France at (+971) (0)4 216 6804 … Here you will find the … If you are still at your arrival airport, please proceed to AIR FRANCE KLM* Baggage Service. Complete the online form . After this time, please speak with the Sales team in your arrival country or the country where you are currently located, or with customer service in your country of residence. Air France collects cookies to enable the proper functioning and security of our websites, and help us offer you the best possible user experience. Air France Baggage Fees. You have 21 days from the date of your baggage's return to submit a reimbursement request via the, If your baggage is not located within 72 hours of your declaration, please log in to the. a professional baggage repair estimate or statement of inability to repair baggage. Lost item onboard Air France or at the check-in counter As soon as you arrive at your destination, go to an Air France counter or to one of our agents. Depending on your arrival airport, you have 2 options to declare missing baggage: online, within 48 hours of your arrival; or at AIR FRANCE KLM Baggage Service before leaving the airport. Check the list of eligible arrival airports, * Compensation is counted in Special Drawing Rights (SDR), the unit of currency used by the International Monetary Fund (IMF). When your baggage is damaged, delayed (missing), or lost, the airline owes you compensation. If your baggage items were not returned to you upon arrival, you can … Filled out form for lost bag. WorldTracer is an international baggage location system. Was your baggage missing upon your arrival at the airport? Go to an Air France counter or to one of our agents as soon as you arrive. Our agents will give you a Damage property report with a number. Used in nearly 2,000 airports and by 360 companies, WorldTracer enables Air France to locate lost baggage as quickly as possible. Was your baggage late, damaged, or lost? If you only notice your loss later, then contact the lost … Depending on your arrival airport, you have 2 options to declare missing baggage: online, within 48 hours of your arrival; or at AIR FRANCE KLM Baggage Service before leaving the airport. Used in nearly 2,000 airports and by 360 companies, WorldTracer enables Air France to locate lost baggage as quickly as possible. After this time period has elapsed, if your baggage has still not been located, you are … Lost item onboard Air France or at the check-in counter As soon as you arrive at your destination, go to an Air France counter or to one of our agents. Still awaiting bags and Air France … You can file your claim with Air France Baggage Service at the airport or complete the online declaration form within 48 hours of your arrival. If despite all efforts your baggage is not found, Air France can offer compensation. For baggage items exceeding 300 cm / 118 in, please see the Air France Cargo site. Once this report has been drawn up, contact the Baggage … After this time period has lapsed, if your baggage has still not been located, … If despite all efforts your baggage is not found, Air France can offer compensation. Additional baggage fees depend on the destination but from … Please note that claims for partially lost or damaged baggage must be submitted within seven (7) days (from the day following the date when the baggage was claimed by the customer). Air France Checked and Carry-On Allowances. Where is the … Used in nearly 2,000 airports and by 360 companies, WorldTracer enables Air France to locate lost baggage as quickly as possible. Air France on social media; Baggage service and lost items; Claims; Suggestions; Assistance to passengers with reduced mobility - Saphir; Our 8 commitments; Conditions and online booking fees; Air France app; Air France Play; Air France on the Apple Watch; The Kids app; Air France … You can change your cookie settings at any time. To do this, please provide your baggage receipt number. Did you forget an item or hand baggage on board an Air France aircraft, in a waiting room or at a check-in desk? We offer step-by-step guides and FAQs. Before leaving the airport, you must fill out a document called a Property Irregularity Report … (This conversion rate varies according to fluctuations in currency.). You can track the progress of your baggage file in real time with our, Have you had to make necessity purchases (such as toiletries or clothing) because your baggage was late? Air France on social media; Baggage service and lost items; Claims; Suggestions; Assistance to passengers with reduced mobility - Saphir; Our 8 commitments; Conditions and online booking fees; Air France app; Air France Play; Air France on the Apple Watch; The Kids app; Air France … We will issue a document (entitled "Property Irregularity Report - PIR") that you must fill out before leaving the airport. You can declare missing baggage by completing the form provided below, or through the Air France app, within 48 hours of your arrival. Baggage problems: your contacts Was your baggage late, damaged or lost? If you discover that an item is missing from your baggage and you are still at the airport, please proceed to Air France Baggage Service at your arrival airport to inform us of the incident. If you are still at your arrival airport, please proceed to AIR FRANCE KLM* Baggage Service. If you are still at your arrival airport, please proceed to AIR FRANCE KLM* Baggage Service. You can change your cookie settings at any time. Please note: you must receive written authorization from Air France before all exchanges or repairs. Did you forget a personal item on an Air France flight bound for Paris-Charles de Gaulle, Paris-Orly or Toulouse-Blagnac, or in an Air France lounge at one of these airports? Air France on social media; Baggage service and lost items; Claims; Suggestions; Assistance to passengers with reduced mobility - Saphir; Our 8 commitments; Conditions and online booking fees; Air France app; Air France Play; Air France on the Apple Watch; The Kids app; Air France … Access the declaration form If your arrival airport is outside of metropolitan France: please alert Air France Baggage Service of the baggage delay at the airport as soon as possible. Before leaving the airport - PIR '' ) that you must receive written authorization Air! Hand baggage on board an Air France baggage Fees the first three weeks following official! Rights when you … we apologize for the mishandling of your baggage during the first three weeks following official... You exactly what you ’ ll pay is not found, Air France KLM * baggage Service checked baggage for... Item or hand baggage on board an Air France can offer compensation fill out before the! 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